Privacy Policy

This Privacy Policy explains how Jiashan Bohua Flocking Fabric Co., Ltd (“BON Flocked Flooring”, “we”, “us”) collects, uses and protects information you share with us through our website flockedfloor.com, our enquiry forms, and lead forms we run on Facebook, Instagram and other Meta platforms.

Who we are

Jiashan Bohua Flocking Fabric Co., Ltd is a flocked-flooring manufacturer based in Jiashan, China, exporting commercial flocked flooring worldwide. You can reach us at [email protected] or on WhatsApp.

Information we collect

We only collect the information you choose to give us so we can respond to your enquiry:

• Contact details you submit — name, company, country, email, phone/WhatsApp;
• Details about your project or order requirements (e.g. product, area, application);
• If you submit a lead form on Facebook/Instagram, the contact details you provide there, which Meta passes to us;
• Basic, anonymous usage data via analytics cookies (see below).

We do not ask for, and you should never send us, passwords, bank, card or other payment-account numbers through these forms.

How we use it

• To reply to your enquiry, send samples, quotations and technical or certification documents;
• To follow up about your project and provide customer support;
• To improve our website and understand which content is useful.

We use your information only for these business purposes. We do not sell your personal information.

Cookies & analytics

Our website uses Google Analytics and advertising tags (including Meta) to measure traffic and the performance of our advertising. These set cookies that collect anonymous usage data such as pages viewed and approximate region. You can block or delete cookies in your browser settings.

Sharing

We share information only with service providers that help us operate — for example our website host, email provider, and advertising/analytics platforms (Google, Meta) — and only as needed to deliver the service. We may disclose information if required by law.

Data retention

We keep enquiry and lead information only as long as needed to handle your request and maintain our business relationship, after which it is deleted or anonymised.

Your choices

You can ask us to access, correct or delete the personal information you have shared, or to stop contacting you, at any time. Just email [email protected] and we will action your request.

Contact

Jiashan Bohua Flocking Fabric Co., Ltd
Email: [email protected]
WhatsApp: +86 153 5662 8355

We may update this policy from time to time; the latest version is always published on this page.